Tuesday, November 12, 2019
Sorry, but these 5 words, you like, really, kind of overuse
Sorry, but these 5 words, you like, really, kind of overuse Sorry, but these 5 words, you like, really, kind of overuse TBH, IRL, do you, OMG, like, believe what other people say?!Abbreviations and shorthands in text messages and unfiltered speech with your best friends are fine metrics of communication. But in the workplace? Itâs not every breath you take - but every word you iterate that shapes how others perceive you. Corporate culture expert and author Lior Arussy stresses the importance of choosing your language carefully - whether itâs via email, in person or in a late-night or a last-minute iMessage exchange over a client brief with your manager.âAlways ask yourself what emotions am I trying to evoke? And what action do I seek people to take? You will discover that some of your language choices are counterproductive to what you are trying to achieve,â he explains. âIf you want to be understood and drive actions, choose your language carefully. Keep it simple and inviting. Welcome people to the conversation so they will in return accept the challenge of execution.âLadders is now on SmartNews!Download the SmartNews app and add the Ladders channel to read the latest career news and advice wherever you go.Though training your tongue will take some time - especially if youâve never edited yourself before - you can get started with these overused words. According to career experts, they have no place in your office or inbox:âJustâCareer expert and founder of #BossinHeels Heather Monahan challenges professionals to look at these two sentences: âI was just thinking that it might be worth giving this a shot?â and âThis is worth giving a shot.âThe latter speaks to more confidence and inspires you to trust the opinion of the speaker, right? Monahan says when you implement the word âjust,â you lose your power - and oftentimes, your audience. âJust is used to soften a blow or to put a toe in the water when someone doesnât feel fully committed and this takes your strength away from your request or statement,â she explains.Thatâs why you should nât âjustâ drop it, but stop using it ASAP.âLikeâWhen you were applying for college or prepping for your first job interviews, did your go-to mentor encourage you to slow down on your responses? Itâs a common method that many utilize, since the faster you speed through speech, the more likely you are to add in filler words.Executive coach and leadership coach Libby Gill says too often, professionals rush to demonstrate their brilliance that they end up stumbling over their language. When this happens, many subconsciously use filler words - including âlike,â âumm,â âah,â and âyou know?â - to give their brain time to catch up to their lips.Instead of racing to be the first to chime in, give yourself a âpauseâ so you can come prepared to share your point.âStrategyâUnlike frivolous, meaningless words that add little value to your paragraphs, Arussy says many professionals overuse âstrategyâ as an umbrella term to explain, well, anything. While m any start-up content consultancy companies, web designers, graphic arts specialists and SEO managers turn to âstrategyâ to describe their talents, it doesnât always accurately describe their true talents.This is why Arussy motivates professionals to be clear and specific about the services and skills theyâre offering, instead of lumping everything under a single word.âThe main purpose of an organization is simple to engage and retain customers, so stop turning every initiative into a strategy. Contextualize what you are trying to achieve in the greater objective of the organization,â he says. âWe need less strategies and more execution.ââLow hanging fruitâIn creative writing, idioms, buzzwords and relatable examples draw in readers and hold their attention. But in business, Gill says these go-to phrases can discount your intelligence. âThese are those annoying workplace tics that are used so frequently theyâve become meaningless. Related to clichés, they are specific to the workplace, overused, and often found in Dilbert cartoons,â she says.Some examples might include âletâs drill down,â âIâll circle back,â âwe need disruption,â or âweâre looking for a low-hanging fruit.â Unlike prepping for an interview where you aim to throw specific keywords or tidbits of the company or interviewer into a conversation to illustrate you did your research, business meetings are more productive with tangible discussions.Instead of saying youâll âcircle backâ on a conversation, write down the questions that need to be answered and provide a detailed report of next steps. This shows youâre not only aware of how to finish a project, but youâre committed to doing it - and not merely using colorful language to push someone off.âSorryâThough women are guiltier of over-apologizing than men, most professionals overuse the âmy badâ mentality according to Monahan. This brings negative attention to your performance and e xercises a persona of shame you might not identify with. âIn the workplace, there are many times that someone is running late or misses a deadline and the go-to for everyone is âIâm sorry.â this gets thrown around so often that many people begin apologizing for things that arenât their fault,â she explains.A fix to practice is shifting from âIâm sorryâ to âthank youâ - which Monahan explains moves you past the shortcoming and focuses on the solution. âIf you are late for a meeting and you arrive thanking everyone for their patience, you send a much more powerful statement. If you make a mistake with a client instead of saying Iâm sorry again why not thank them for their understanding,â she says.
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